Charles Mackintosh 336-210-1194
Tornado foosball parts and tables
Our shipping policies are industry standard. When reading this, it is helpful to keep in mind that, because we use quality carriers and pack our shipments carefully, our damage rates are less than .02% annually. Please read and follow these steps carefully. All of our tables are shipped with 100% insurance coverage only if you follow the guidelines below. When you sign the delivery receipt (bill of lading) it is important to document any damage and how many boxes you received.
The trucking company is only responsible to stop at the curb closest to your door or driveway. They are not responsible for offloading your order. They will not bring it into the house, office, school or warehouse. Some drivers will assist you in getting the shipment off the truck, or may even bring it into the building but they are NOT obligated to.
You must make arrangements to have help available when offloading your delivery on the scheduled delivery day. Foosball tables are heavy; however they can be very easily cantilevered off the back of the truck and moved with a hand truck or furniture dolly. That is how we do it.
Fee based services are available, such as a Liftgate for assistance offloading your delivery, and in some, but not all areas, Inside Delivery as well as Delivery Appointments. Note: Inside delivery means that your goods will be moved to a door or garage; not inside of a house. Curbside delivery (only) is included in the price of the item. Please advise us in advance if you will require other services. We will be happy to provide a quote and make the arrangements for you. If you request or accept these services at delivery, we will be billed, and in turn bill you for them.
Furniture delivery – this is white glove service – is available in most areas of the Eastern US at no extra charge.
Inspect your shipment thoroughly after you remove it from the truck or from the freight terminal and BEFORE you sign the delivery receipt. Inspect the bottom and all sides of the package(s) to ensure no forklift damage has occurred.
Alert the driver or counter personnel immediately if you see ANY damage to the crate, carton or contents and sign paperwork as such. Be as specific as possible, notations such as "HOLE IN BOX," "PACKAGING TORN" and "MISSING CARTON" are necessary to establish carrier responsibility. For documentation purposes, we photograph every shipment before it leaves our dock.
If you see damage to the crate or carton but can’t tell if there is any damage to the contents, accept your shipment and sign the delivery receipt SUBJECT TO FURTHER INSPECTION MAY CONTAIN CONCEALED DAMAGE.
You must count the number of boxes/pieces and make sure it matches up with the bill of lading (be careful 1 skid may have several pieces/boxes on it.) If there are any shortages you must note it when you sign or if you are unsure of how many boxes you were supposed to receive then note/sign the bill of lading with the number of boxes you received.
Open your box(es) within 24 hours to alert us, and the shipping company, to any concealed damage. We will assist in processing a claim with the carrier.
If the contents are visibly damaged upon delivery or pick up at the terminal advise the driver or counter personnel that you are refusing delivery. Sign paperwork as DAMAGED & REFUSED. Take photos and send them to us. We will replace the table once we are notified by the carrier that the damaged goods are being returned to us.
Deliveries signed free and clear of damages or if left without signature by the recipients request will be the recipient’s responsibility, no exceptions.
Common carrier delivery is available during business hours from Monday through Friday, excluding any US Federal Holidays. In home furniture delivery (non-common carrier) is scheduled by the provider and they will contact you prior to delivery to make an appointment for delivery; they do deliver on Saturdays and Sundays if they are in your area at that time, and this can be requested, but is not guaranteed.
Delivery times we quote are for estimate purposes only and provided to us by the carrier, but are not guaranteed. We
are not responsible for carrier or in home furniture delivery times, dates, appointments or delays.
We work very hard to make sure you get exactly the right foosball table for you! That's why we talk to you before you purchase one. If you refuse your table for any reason other than clearly visible damage, you will be responsible for all shipping costs both ways in addition to a 10% restocking fee. No exceptions.
A one year warranty is provided by the manufacturer. No other warranties are implied or exist.
Used tables are sold as-is.
* We are not the manufacturer, Valley-Dynamo, we are a dealer.
What is now TornadoFoosball.Com, Inc. began in 1976 when Charles Mackintosh first played foosball on a Tornado table in San Antonio, TX. After four years in the USAF, and while attending the University of Texas at San Antonio, Charles and his best friend, and foosball forward, Chip Lambert, assembled loans to start a Tornado foosball route with six tables in the hottest night clubs in San Antonio.
After moving back to his home state of North Carolina in 1982, he started Tornado of North Carolina. Since the early 1980’s, he has been involved with foosball on the national, state and local levels and has run thousands of local, guaranteed, sanctioned tournaments.
Now retired as a player, Charles was professionally ranked. He and Russ King won the 3500 Limited in 1988 at the World Championships in Dallas, TX. He also made the finals of Open Doubles that year with long-time partner Rick Macias. (They were double-dipped in the finals.) In January, 2010 Charles was captain of the Senior Men's Team that took Silver in Nantes, France; a berth he won at the World Championships in August, 2010.
Charles is literally the only person in the world who does nothing but Tornado Foosball full time. This business has been built on the excellent, focused customer service that only he can provide with his unique background and knowledge of the game.
Charles with, Wookie, our Search-and-Rescue dog in training!
Since 1982 we have provided genuine, quality Tornado foosball tables to serious and recreational players throughout the United States. We have sold more foosball tables than anyone, anywhere. Charles played professionally for over 40 years, ran tournaments and operates a vending route, there is no one more qualified to help you in your selection or with follow up service.
We provide genuine service at great prices because we're here to help you. We recently read, and we're still trying to figure it out, that low prices somehow equal poor service. After 36 years of low prices, thousands of satisfied customers, repeat customers and word-of-mouth sales, we're still providing the best foosball table in the world to the best people in the world - our customers! We can't wait to meet you!
We respect your privacy and do not provide your information to anyone by any means for any reason.
Any information provided to us is used by us to contact you regarding your interest or purchase, per your request.
Our warehouse is located at 8500 Ellisboro Road, Suite J, Stokesdale, NC, where you can pick up foosball tables on site.
Call for an appointment: 336-210-1194 (Contact)